Dental Appointment FAQs in Ottawa

Use Book a Visit or call Richardson at 613-829-5921. Explain the reason for the appointment and any timing constraints. A submitted request is not a confirmed time until the team confirms the booking.

Yes, let the team know your preference. They can check the relevant schedule and discuss options. A request does not guarantee a particular provider is available at the time you need.

Describe when the pain began, whether there is swelling, any injury and how the problem affects eating or sleeping. Call about urgent concerns rather than assuming a routine online request will be reviewed immediately. The team can discuss assessment arrangements based on the information you provide.

Confirm current hours and your appointment time with Richardson when booking. Holiday changes and individual provider schedules may differ from a general opening schedule. Our contact page is the starting point for clinic details.

Have your current medicine and allergy information, relevant dental history and insurance or public-benefit details available. Tell the team about records held by another provider. The new patient guide explains the preparation in more detail.

It depends on the concern, findings and the time arranged. An examination may be followed by a treatment discussion and a separate booking. Ask what the planned visit includes rather than assuming every procedure can be completed immediately.

Tell the team what would help before the visit. A specific request, such as help with a form, a positioning concern or communication support, makes it easier to discuss the arrangements available.

Contact the office as soon as you know. Ask about the current cancellation policy when booking, including any notice requirements. Do not rely on a fee or notice period quoted for another clinic.

Call and describe the symptoms, especially if you also have an urgent dental problem. The team can advise about the next step and appointment arrangements. Do not simply arrive expecting the same plan to proceed.

Ask about scheduling options for each person. The team needs to allow appropriate time for the individual appointments. See family dentistry for related preparation.